The term "Virtual Assistant" was first coined by Christine Durst in 1995 when she was attempting to explain to her friends and family exactly what it was she did for a living. In Durst's book "The 2-Second Commute" she explained that people in her neck of the woods had a hard time 'getting their minds around' what she was up to. When their eyes would glaze over at her description of the Internet, websites, corporate downsizing, she states, "Eventually, I decided to keep it simple by replying, 'I use the Internet to help businesspeople with their administrative tasks from my office instead of theirs.'"